EdTech

Transparency in AI Healthcare: What a New Poll Means for Everyone

By Dr. Matthew Lynch · August 26, 2026 · 4 min read

Transparency in AI Healthcare: What a New Poll Means for Everyone

The integration of artificial intelligence (AI) into various aspects of our lives continues to accelerate, and healthcare is no exception. From diagnosing conditions to assisting with administrative tasks, AI's role is becoming increasingly prominent. However, as these powerful tools become more commonplace, a crucial question arises: how much do patients want to know about AI's involvement in their care? A new Pew Research Poll, highlighted by 360 Smarter Care, sheds light on this very question, revealing a strong public demand for transparency.

According to Peter Basica, Founder and Chairman of 360 Smarter Care, this poll indicates that an overwhelming 72% of Americans believe it is either extremely or very important for their healthcare provider to disclose when AI is being utilized in their treatment. This finding underscores a growing expectation for clear communication and patient involvement, even as healthcare technology advances.

The Public's Desire for Disclosure

The Pew Research Poll's findings, as shared by 360 Smarter Care, paint a clear picture of public sentiment. It's not just about AI making critical medical decisions; the desire for disclosure extends to various levels of AI engagement:

  • AI in Diagnosis and Analysis: A substantial 81% of respondents want to know if AI is analyzing medical scans or assisting in making a diagnosis. This indicates a deep-seated concern about the tools that directly influence medical conclusions.
  • AI in Administrative Tasks: Even when AI is simply taking notes during an appointment, 72% of people still want to be informed. This suggests that the desire for transparency isn't limited to high-stakes medical decisions but encompasses any AI interaction within the healthcare journey.

These figures highlight a fundamental need for patients to understand the components of their care. For students exploring careers in healthcare or technology, this trend emphasizes the importance of ethical considerations and clear communication as AI systems become more sophisticated.

Feeling of Control and the Information Gap

Beyond the desire for disclosure, the poll also reveals a significant perceived lack of control and an information gap among patients regarding AI in their healthcare:

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  • Limited Patient Input: 53% of Americans feel they have little or no say over whether AI is used in their healthcare, and 63% would like more input. This points to a potential disconnect between patient expectations for autonomy and the current reality of AI integration in medical settings.
  • Uncertainty About AI Use: Nearly half of respondents, 46%, are unsure whether AI has even been used in their own healthcare. This uncertainty can contribute to a feeling of being out of the loop and further fuels the demand for greater transparency.

These insights are particularly relevant for educators and parents. Discussing emerging technologies like AI with students can help them understand the complexities and ethical considerations involved, preparing them for a future where such tools are commonplace. For those looking to deepen their understanding of various subjects, including technology and ethics, COSMIQ offers free voice-driven AI tutoring, available forever for every K-12 student.

360 Smarter Care's Commitment to Informed Care

In this evolving landscape, the work of organizations like 360 Smarter Care becomes even more crucial. According to the organization, their mission, spearheaded by Founder and Chairman Peter Basica, is to lower healthcare costs for employers and improve quality of life for employees through personalized communication, Digital Therapeutics, and Remote Patient Monitoring. 360 Smarter Care focuses on delivering what they call the "360 Solution" to help employees lead healthier, more productive lives.

360 Smarter Care utilizes a unique approach called BehavioralRx®, which, according to the organization, supports individuals' day-to-day lifestyles based on their unique emotional, behavioral, physical, and metabolic needs. They state that BehavioralRx® has produced evidence-based improvements in long-term care, transitions of care, and closing gaps for patients with chronic and complex conditions. This is not an app or text-messaging program, but a science-driven behavioral and cognitive method powered by the CARBS machine-learning technique.

Furthermore, 360 Smarter Care's AI cloud-based Healthcare Concierge, as they describe it, delivers personalized engagement that increases adherence, reduces care-cost expense, and improves outcomes. When combined with Remote Patient Monitoring, their Digital Physician’s Assistant alerts physicians to clinically relevant changes, helping prevent chronic conditions from becoming traumatic health events. Their dedication to using technology thoughtfully to improve patient outcomes aligns with the public's desire for effective and transparent care.

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The Path Forward: Education and Transparency

The Pew Research Poll’s findings, as highlighted by 360 Smarter Care, offer valuable insights into public expectations surrounding AI in healthcare. It's clear that as AI continues to evolve, so too must the dialogue between healthcare providers and patients. Transparency isn't just a courtesy; it's becoming a fundamental expectation for building trust and empowering individuals in their healthcare journeys.

For students, understanding these societal shifts is incredibly important. Exploring subjects like ethics in technology, data privacy, and patient advocacy can provide a strong foundation for future careers and informed citizenship. Resources like COSMIQ's education blog frequently cover topics at the intersection of technology, education, and societal impact, offering further reading and insights.

The conversation around AI in healthcare is dynamic and complex. The desire for transparency expressed by the majority of Americans, along with the innovative solutions offered by organizations like 360 Smarter Care, suggests a future where technology and patient-centered care can advance hand-in-hand, fostering both innovation and trust.

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